Agentforce

Native Salesforce MCP Client

MCP

Protocol Core

3rd Party MCP Server

Tools
Resources
Prompts

3rd Party MCP Server

Tools
Resources
Prompts

3rd Party MCP Server

Tools
Resources
Prompts

Architecture Benefits

🔌

Seamless Integration

Connect Salesforce with external AI tools and services through the standardized MCP protocol, enabling powerful cross-platform functionality and data exchange.

🛠️

Extensible Tools

Access a wide range of third-party tools and resources that extend Agentforce capabilities beyond native Salesforce functionality with modular architecture.

💬

Smart Prompts

Leverage pre-configured prompts and templates from multiple servers to enhance AI interactions and automate complex business workflows efficiently.

🔄

Bi-directional Flow

Enable seamless data and command flow between Salesforce and external systems, creating a unified AI-powered ecosystem for enterprise operations.